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What you need › Webinar notes › CDSS Community Care Licensing

Child Care Provider Webinar, March 2024 (Q1)

2024-03-26Quarterly Provider Webinar50:01 long

Presented March 2024. Rules and deadlines may have changed since; check Rules & laws for the current version.

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The state licensing office's March 2024 quarterly webinar: three new PINs, how local R&R agencies help families and providers, and two free behavioral health apps.

Hosted by

CDSS Community Care Licensing

Presented by

CDSS Community Care LicensingCalifornia Child Care Resource & Referral NetworkDHCSBrightLine

Who it’s for

Licensed family child care homes
Child care centers

3 things to know

Check mychildcareplan.org to see if your program is listed for R&R referrals. If not, or if it's outdated, contact your R&R.✓ checked
R&R referrals are randomized and R&Rs don't recommend programs, so keep your hours, services and vacancies current.
A free state virtual behavioral health service, BrightLife Kids, supports parents and caregivers of children 0-12. No referral is needed.

Do this

Check mychildcareplan.org to see if your program is listed in the R&R referral system. If it is not, or your information is out of date, contact your local R&R.✓ checked

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What to do

Check mychildcareplan.org to see if your program is listed in the R&R referral system. If it is not, or your information needs updating, contact your local R&R.✓ checked ▶ 00:17:18
Find your local R&R at rrnetwork.org by entering your ZIP code, or through the Local R&R Directory at the bottom of mccp.org.✓ checked ▶ 00:19:34
Tell your licensing program analyst or regional office when your phone, email, location, operation or physical plant changes.▶ 00:44:12
Sign up for "Receive Important Updates" on the CDSS website to get new PINs by email.✓ checked ▶ 00:44:58

What’s new

PIN 24-01-CCP: implementation of single-license child care center requirements and related updates.▶ 00:03:04
PIN 24-02-CCP: written directives for the care of toddlers in licensed child care centers, under AB 2131 (Chapter 910, Statutes of 2022).▶ 00:03:36
PIN 24-03-CCP: frequency of unannounced child care licensing inspections.✓ checked ▶ 00:04:30

Session notes

In the order it was presented. Open any part.

Welcome and agenda

The first quarterly provider webinar of 2024 was held March 26, 2024.✓ checked
The presenter said there was no certificate or credit for this webinar.▶ 00:00:58
Guest topics were the California Child Care Resource & Referral Network on the role of R&R programs, and a new virtual behavioral health platform for parents, caregivers and children 0-12.✓ checked ▶ 00:02:18

New licensing notices (PINs)

PIN 24-01-CCP: single-license child care center requirements. The presenter said it covers the Office of Administrative Law approval of regulation changes for a single center license.▶ 00:03:04
PIN 24-02-CCP: written directives for the care of toddlers in centers, under AB 2131 (Chapter 910, Statutes of 2022). The presenter said the directives give health and safety guidance for a single license, including mixing toddlers with infants or preschoolers.▶ 00:03:36
PIN 24-03-CCP: how often unannounced child care licensing inspections happen.✓ checked ▶ 00:04:30

Awareness and prevention observances

Autism Awareness Month, National Child Abuse Prevention Month, the Week of the Young Child (April 6-12), and Mental Health Awareness Month in May.✓ checked ▶ 00:05:16

Strengthening Families protective factors

Protective factors in families and communities help reduce the risk of adverse childhood experiences (ACEs) such as child abuse and neglect.✓ checked ▶ 00:06:08
The five factors: parental resilience, social connections, concrete support in times of need, knowledge of parenting and child development, and social and emotional competence of children.✓ checked ▶ 00:07:15

California's child care resource and referral (R&R) system

The California Child Care Resource and Referral Network is the oldest, most well-established R&R system in the United States, with at least one state-funded R&R serving every county.✓ checked ▶ 00:10:52
R&Rs help families find child care and work with providers through training, technical assistance and support.✓ checked ▶ 00:12:26
Families give details such as location, hours, reason for care, languages, child ages, type of care and schedule. Filters include transportation, meals or Child and Adult Care Food Program participation, learning environment, and whether the program accepts subsidies.✓ checked ▶ 00:13:41
The presenter said R&Rs do not share provider addresses in referrals, and referrals are emailed to families. Updated program information is important to the referral process.▶ 00:14:41
Referrals are randomized with each referral, and R&Rs do not make recommendations. The presenter asked programs to keep vacancies, hours and services up to date.▶ 00:15:42
R&Rs tell parents about low-cost programs such as Head Start, State Preschool and child care subsidies. The presenter said parents have the right to information about substantiated or inconclusive complaints about a licensed program, and R&Rs give them Community Care Licensing contact information.▶ 00:16:20
Check mychildcareplan.org to see if your program is listed in the referral system; contact your local R&R to be added or to update your information. Even if you do not sign up for referrals, the presenter asked you to share your information with your R&R.▶ 00:17:18
For providers, R&Rs offer a connection to the Family Child Care Food Program or a sponsor, and health and safety reimbursements for CPR/First Aid and preventive health practices.✓ checked ▶ 00:17:41
R&Rs help people start child care: licensing application, business plan and marketing guidance, one-on-one and group support, free trainings, incentives when funding allows, and support for family, friend and neighbor caregivers.✓ checked ▶ 00:18:41
Find your local R&R at rrnetwork.org by ZIP code, or through the Local R&R Directory at the bottom of mccp.org. R&Rs have provided child care information and support for more than 40 years.✓ checked ▶ 00:19:34

Free behavioral health apps: BrightLife Kids and Soluna (DHCS)

The Department of Health Care Services launched two free digital behavioral health apps: BrightLife Kids for parents and caregivers of children 0 to 12, and Soluna for teens and young adults 13 to 25.▶ 00:24:30
The services are for families regardless of insurance coverage or immigration status. No referral is needed, and the service works on a phone, tablet or computer.▶ 00:25:03
BrightLife Kids has bilingual coaches in English and Spanish. It focuses on prevention and early intervention, before a child needs diagnosis or clinical care, with coaching by live video.▶ 00:27:01
Soluna lets young people take part anonymously, and anything users post is pre-moderated before it goes live.▶ 00:33:51
Both programs offer digital toolkits (assets, website content, email templates) for organizations that want to share them.▶ 00:38:58

Justice, equity, diversity, inclusion and belonging

Create activities that let children share who they are, their culture and background.✓ checked ▶ 00:41:22
Offer books, dolls, toys and learning materials with characters of diverse backgrounds, mental and physical qualities, and religions.✓ checked ▶ 00:41:31

Provider Appreciation Day, contacts and upcoming webinars

National Child Care Provider Appreciation Day was May 10, 2024.✓ checked ▶ 00:42:01
Keep your contact information current with your regional office, and tell your licensing program analyst about changes to phone, email, location, operation or physical plant.▶ 00:44:12
Sign up to receive PINs by email through "Receive Important Updates" on the CDSS website.✓ checked ▶ 00:44:58
The rest of the 2024 webinars were June 25, September 24 and December 10, 2024, 6:00 to 7:30 p.m. (all now past). Registration comes through PINs.✓ checked ▶ 00:46:21
Earlier webinars are on demand on the CDSS website, including Ask the Advocates, Lead and Licensed Child Care Facilities, Tips and Tools to Support Regulatory Compliance, Safe Sleep Regulations, and CCL Plans of Correction.✓ checked ▶ 00:47:10
Questions: your regional office, the Child Care Advocate Program ([email protected]), or Child Care Assistance at (800) 543-7793.✓ checked

Links and what’s next

PIN 24-01-CCP, PIN 24-02-CCP, PIN 24-03-CCP▶ 00:03:04
Strengthening Families Protective Factors Framework▶ 00:06:08
MyChildCarePlan.org ▶ 00:17:18
California Child Care Resource & Referral Network (rrnetwork.org)▶ 00:19:34
BrightLife Kids and Soluna digital toolkits (QR codes on the presenters’ slides)▶ 00:39:01
Regional Office contact information▶ 00:44:12
CDSS "Receive Important Updates" (PIN email sign-up)▶ 00:44:58
On-demand CDSS child care webinars ▶ 00:47:36
Child Care Advocate Program
Coming up: The next 2024 provider webinars were Tuesday June 25, September 24 and December 10, 2024, 6:00 to 7:30 p.m. Those dates have passed. Registration was announced through PINs.▶ 00:46:21

Where this comes from

Written from the sources below. It is not an official record of any agency, host or presenter. Links like ▶ 00:41:10 jump to that moment in the recording. ✓ checked means an official source confirms it; ⚠ check means an official source seems to say something different. Everything else is as the presenter said it.

SlidesOfficial slides (English) added 2026-09-22
SlidesOfficial slides in Chinese (Traditional) added 2026-09-22
SlidesOfficial slides in Spanish added 2026-09-22
RecordingOfficial recording (YouTube) added 2026-09-22

Every fact and its source (52, 34 checked)

What was said	When	Checked?
The webinar was held March 26, 2024. Quarterly Provider Webinar March 26, 2024		✓ checked slide 1 Stated on the official slides Something wrong?
The agenda listed a new virtual behavioral health platform for parents, caregivers and children ages 0-12. BrightLine Kids/California Department of Public Health- Introducing a new virtual behavioral health platform designed for parents, caregivers, and children ages 0-12		✓ checked slide 7 Stated on the official slides Something wrong?
The agenda listed the Resource and Referral Network on the role of R&R programs. Resource and Referral Network- Role of Resource and Referral Programs for parents, providers, and the larger child care community		✓ checked slide 7 Stated on the official slides Something wrong?
PIN 24-01-CCP covers implementation of single-license child care center requirements and related updates. PIN 24-01-CCP - Implementation of Single License Child Care Center Requirements and Related Updates		✓ checked slide 8 Stated on the official slides Something wrong?
PIN 24-02-CCP covers written directives for the care of toddlers in licensed centers under AB 2131, Chapter 910, Statutes of 2022. PIN 24-02-CCP - Written Directives for the Care of Toddlers in Licensed Child Care Centers Pursuant to AB 2131 Chapter 910, Statutes of 2022		✓ checked slide 8 Stated on the official slides Something wrong?
PIN 24-03-CCP covers the frequency of unannounced child care licensing inspections. PIN-24-03-CCP - Frequency of Unannounced Child Care Licensing Inspections		✓ checked slide 8 Stated on the official slides Something wrong?
Observances listed: Autism Awareness Month, National Child Abuse Prevention Month, Week of the Young Child (April 6-12), and Mental Health Awareness Month (May). • Autism Awareness Month • National Child Abuse P revention Month • Week of the Young Child, April 6- 12 • May is Mental Health A wareness Month		✓ checked slide 9 Stated on the official slides Something wrong?
Protective factors help reduce the risk of adverse childhood experiences such as child abuse and neglect. When these factors are present, they help reduce the risk of Adverse Childhood Experiences (ACEs) like child abuse and neglect and can improve the overall well-being of children and families.		✓ checked slide 10 Stated on the official slides Something wrong?
There are five protective factors: parental resilience, social connections, concrete support in times of need, knowledge of parenting and child development, and social and emotional competence of children. There are five protective factors: 1. Parental Resilience, or the ability of parents to deal effectively with stress, adversity, or trauma. 2. Social Connections, such as relationships with family, friends, neighbors, or other community members. 3. Concrete Support in Times of Need, which give family the support and resources they need during times of struggle and stress. 4. Knowledge of Parenting and Child Development, because children don’t come with instruction manuals! 5. Social and Emotional Competence of Children, also known as social and emotional learning.		✓ checked slide 11 Stated on the official slides Something wrong?
At least one state-funded CCR&R serves every county. There is at least one state funded CCR&R serving e very county throughout the state.		✓ checked slide 13 Stated on the official slides Something wrong?
The California Child Care Resource and Referral Network is the oldest, most well-established R&R system in the United States. The California Child Care Resource and Referral Network is the oldest, most well- established system of child care Resource and Referral (R&R) agencies in the United States.		✓ checked slide 13 Stated on the official slides Something wrong?
R&Rs work with providers through training, technical assistance and support. Work with providers to help them provide quality child care through training, technical a ssistance and support.		✓ checked slide 14 Stated on the official slides Something wrong?
Basic referral information includes location, hours, reason for care, languages, child ages, type of care and schedule, with filters for transportation, meals/CACFP, learning environment and accepting subsidies. Basic Referral Information • Location • Hours and days care is nee ded • Reason for care • Languages the family wishes the provider to speak • Age of child(ren) • Type of care • Schedule requirements • Ad ditional filters: • Transportation • Meals provided or par ticipates on Child and Adult Care Food Program • Learning environment • Accepts subsidies		✓ checked slide 15 Stated on the official slides Something wrong?
Updated child care program information is important to the referral process. Updated child care program i nformation is important to the referral process.		✓ checked slide 16 Stated on the official slides Something wrong?
Referrals are based on family information and services reported by programs, and are randomized with each referral. Referrals are based on information p rovided by the family and services reported by child care programs, and are randomized with each referral.		✓ checked slide 17 Stated on the official slides Something wrong?
R&Rs offer information on selecting child care but do not make recommendations. R&Rs offer information on selecting child c are, they do not make recommendations.		✓ checked slide 17 Stated on the official slides Something wrong?
R&Rs tell parents about low-cost programs like Head Start, State Preschool and child care subsidies. R&Rs provide information to parents about low-cost programs like He ad Start, State Preschool and child care subsidies.		✓ checked slide 17 Stated on the official slides Something wrong?
Check mychildcareplan.org to see if your program is in the referral system; if not, or if it needs updating, contact your local R&R. check mychildcareplan.org the statewide Consumer Education website, to see if your program is listed in the referral system. If it is not, or if your information needs to be updated, contact your local R&R.		✓ checked slide 18 Stated on the official slides Something wrong?
R&Rs offer health and safety reimbursements for CPR/First Aid and preventive health practices. Health and Safety Reimbursements for CPR/First Aid and Preventive He alth Practices		✓ checked slide 18 Stated on the official slides Something wrong?
R&Rs offer connection to the Family Child Care Food Program or a sponsor. Family Child Care Food Program or connection to a Sponsor		✓ checked slide 18 Stated on the official slides Something wrong?
R&Rs offer licensing application, business plan and marketing guidance; one-on-one and group support; free trainings; incentives dependent on funding; and support for FFN caregivers. • Guidance for the Licensing application, business plan and mark eting • One-on-one and group support • Fr ee trainings and workshops • Incentives (dependent on available funding) • Support for Family, Friend and Neighbor caregivers		✓ checked slide 19 Stated on the official slides Something wrong?
Find your local R&R at rrnetwork.org by entering your ZIP code. Visit the R&R Network website rrnetwork.org and enter your zip code		✓ checked slide 20 Stated on the official slides Something wrong?
Or visit mccp.org and use the Local R&R Directory at the bottom of the page. Visit mccp.org and scroll to the bottom of the page and click on Local R&R Directory		✓ checked slide 20 Stated on the official slides Something wrong?
R&Rs have provided child care information and support for more than 40 years. Providing Child Care Information and Support for more than 40 years.		✓ checked slide 21 Stated on the official slides Something wrong?
Create activities that let children share who they are, their culture and background. Create activities that allow children to share details about who they are, their culture, and their background.		✓ checked slide 22 Stated on the official slides Something wrong?
Provide books, dolls, toys and materials with characters of diverse backgrounds, qualities and religions. Provide various books, dolls, toys, and learning materials highlighting characters with diverse backgrounds, mental and physical qualities, religions, and more.		✓ checked slide 22 Stated on the official slides Something wrong?
National Child Care Provider Appreciation Day was May 10, 2024. National Child Care Provider Appreciation Day May 10, 2024		✓ checked slide 23 Stated on the official slides Something wrong?
Keep your contact information current with your local regional office. Keep your Contact Information Current Contact your Local Regional Office		✓ checked slide 24 Stated on the official slides Something wrong?
Sign up for "Receive Important Updates" to get licensing updates through PINs. Licensing Updates: Provider Information Notices CDSS Receive Important Updates		✓ checked See the rule slide 25 Stated on the official slides Something wrong?
The remaining 2024 webinars were Tuesdays June 25, September 24 and December 10, 2024, 6:00 to 7:30 p.m. Tuesday, June 25, 2024 Tuesday, September 24, 2024 Tuesday, December 10, 2024 from 6:00 p.m. to 7:30 p.m.		✓ checked slide 26 Stated on the official slides Something wrong?
Registration for licensing webinars is announced through PINs. Register for Child Care Licensing Webinars through Provider Information Notices (PINs)		✓ checked slide 26 Stated on the official slides Something wrong?
On-demand webinars include Child Care Licensing Webinars, Ask the Advocates, Lead and Licensed Child Care Facilities, Tips and Tools to Support Regulatory Compliance, Safe Sleep Regulations, and CCL Plans of Correction. • Child Care Licensing Webinars • Ask the Advocates • Lead and Licensed Child Care Facilities • Tips and Tools to Support Regulatory Compliance • Safe Sleep Regulations • CCL Plans of Correction		✓ checked slide 27 Stated on the official slides Something wrong?
Child Care Advocate Program email: [email protected]. Child Care Advocate Program [email protected]		✓ checked slide 28 Stated on the official slides Something wrong?
Child Care Assistance phone: (800) 543-7793. Child Care Assistance (800) 543-7793		✓ checked slide 28 Stated on the official slides Something wrong?
No certificate or credits were provided for this webinar. there will be no certificate or credits provided for this webinar	▶ 00:00:58	as said Something wrong?
The presenter said PIN 24-01-CCP gives information on the Office of Administrative Law approval of regulation amendments for a single child care center license. provides information on the recent approval by California office of administrative law of regulatory amendments for a single Child Care Center license	▶ 00:03:21	as said Something wrong?
The presenter said the department will issue written directives with health and safety guidance for operating with a single license, including mixing toddlers with infants or preschool children. the department will issue written directive to provide additional health and safety guidance for operating with a single license including the comingling toddler with infants or preschool children	▶ 00:04:15	as said Something wrong?
The presenter said R&Rs do not share addresses in referrals, and referrals are emailed to families. we do not share addresses when we do um the referrals and the referrals are emailed to the families	▶ 00:14:41	as said Something wrong?
The presenter said parents have the right to information about substantiated or inconclusive complaints about a licensed child care program. parents also have the right to receive information regarding any substantiated or inconclusive complaints about a licensed childcare program	▶ 00:16:17	as said Something wrong?
The presenter asked child care programs to keep vacancy information, hours and services up to date. it's important that childcare programs upd update their vacancies information such as hours and services they provide	▶ 00:15:55	as said Something wrong?
Even if you do not sign up for referrals, the presenter asked providers to share their information with their R&R. even if you don't sign up for referrals with your local RNR or with mych childcare plan.org please share your information so that your RNR knows what you're providing	▶ 00:22:01	as said Something wrong?
The Department of Health Care Services launched two new, free digital behavioral health apps. Healthcare Services launched two new and free digitally enabled Behavior Health Service um apps	▶ 00:24:35	as said Something wrong?
BrightLife Kids is for parents and caregivers with children ages 0 to 12. kids app that is designed for parents and caregivers with kids ages 0 to 12	▶ 00:24:44	as said Something wrong?
Soluna is for teens and young adults ages 13 to 25. saluna app that is designed for teens and young adults ages 13 to 25	▶ 00:24:50	as said Something wrong?
The services are available regardless of insurance coverage or immigration status. regardless of inance coverage or immigration status	▶ 00:25:05	as said Something wrong?
No referral is needed; BrightLife Kids can be used on any phone, tablet or computer. there's like no referrals needed it can be accessed virtually through any phone tablet or computer	▶ 00:26:52	as said Something wrong?
BrightLife Kids has bilingual coaches in English and Spanish. we have bilingual coaches in English and Spanish	▶ 00:27:01	as said Something wrong?
BrightLife Kids focuses on prevention and early intervention before children need diagnosis and clinical intervention. brightlife kids focuses on prevention and early intervention so that children are supported before they require diagnosis and clinical intervention	▶ 00:28:18	as said Something wrong?
BrightLife Kids coaches use live video sessions. our coaches use live video sessions	▶ 00:30:06	as said Something wrong?
On Soluna, anything user-generated is pre-moderated. anything that is user generated is pre-moderated	▶ 00:34:09	as said Something wrong?
Soluna and BrightLife Kids offer digital toolkits with assets, website content and email templates. brightlife kids both offer uh digital toolkits um that have assets websites email templates	▶ 00:39:03	as said Something wrong?
Let your licensing program analyst or regional office know about changes to phone, email, location, operation or physical plant. let your licensing program analyst or local regional office know when you have changes to your phone number email address changes of your location any changes to your operation and or physical plan	▶ 00:44:21	as said Something wrong?