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What you need › Webinar notes › CDSS Community Care Licensing

AB 495 Family Preparedness Plan Act: Guidance and Model Policies for Child Care

2026-05-18Special webinar
The California Attorney General's Office explains AB 495 and its model policies for licensed child care and state preschools: immigration status information, immigration enforcement requests, and emergency contacts. A general overview, not legal advice; CDSS did not prepare or endorse it.

Hosted by

CDSS Community Care Licensing

Presented by

CA Attorney General's Office

Content by California Attorney General's Office, presented on a CDSS webinar (CDSS did not prepare or endorse it).

Who it’s for

  • Licensed family child care homes
  • Child care centers
  • California State Preschool Programs

3 things to know

  1. Licensed child daycare facilities and license-exempt state preschools may not collect citizenship or immigration status information or documents about children or their families, with exceptions. The slides' best practices also say not to collect Social Security numbers.✓ checked
  2. Licensed child daycare facilities must report any request for information or access related to immigration enforcement, online through the Attorney General's reporting page. It is optional for license-exempt state preschools.✓ checked
  3. If a parent is detained or deported, release the child to a safe adult using emergency contact information. Ask families to review and update their contacts.✓ checked

Do this

Check that nothing you give families conflicts with the Attorney General's model policies, and tell families where to find them. State preschools (CSPPs) should have adopted the model policies (or equivalent) by July 1, 2026; if not done yet, it is still required.July 1, 2026 (state preschools; passed)✓ checked

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What to do

What’s new

Session notes

In the order it was presented. Open any part.

About this presentation
  • The California Department of Justice, Office of the Attorney General, prepared this presentation as a general overview for information only.✓ checked
  • It is not all-inclusive, is not legal services, and attending does not create an attorney-client relationship.✓ checked
  • CDSS did not prepare or endorse the Attorney General's information, and it does not change any child care licensing laws.✓ checked
What AB 495 does
  • The guidance and model policies are issued under the Family Preparedness Plan Act of 2025 (AB 495).✓ checked
  • Adds Health & Safety Code section 1597.640, which bars licensed child daycare facilities and license-exempt CSPPs from collecting citizenship or immigration status information or documents about children or their family members, with exceptions.✓ checked
  • Requires reporting of requests for information or access to facilities for immigration enforcement purposes, and includes emergency contact information requirements.✓ checked
  • Required the Attorney General's Office to issue model policies by April 1, 2026. CSPPs had to adopt the model policies or equivalent policies by July 1, 2026 (now past).✓ checked
  • Amends Family Code section 6550 to broaden the ability to make plans if a parent is unavailable.✓ checked
  • Amends Education Code section 234.7: with specified exceptions, K-12 local educational agencies may not allow voluntary access to nonpublic areas of school sites for immigration enforcement.✓ checked
Who the guidance applies to and what is in it
  • AB 495 applies to "ECE and Child Care Providers": licensed child daycare facilities and California State Preschool facilities.✓ checked
  • All CSPPs had to adopt the model policies (or equivalent) by July 1, 2026 (now past). All ECE and child care providers must make sure no policies given to parents or authorized representatives conflict with them.✓ checked
  • The guidance has five chapters: gathering and handling information; sharing information; requests for access for immigration enforcement; detention or deportation of a child's family member; and updating policies over time.✓ checked
  • Appendices: A, a model policy template; B to G, examples of warrants, subpoenas and other enforcement documents; H, an overview of federal and state confidentiality laws; I, a Know Your Rights guide for families; J, a quick-reference best practice checklist; K, a new rules chart; L, resources.✓ checked
  • The session summary says Appendix J has three step-by-step checklists: responding to immigration enforcement, handling a family member's detention or deportation, and making facilities safe.from an attendee's AI summary, not the official slides
  • The session summary says the guidance was only in English at the time, with translations in process.from an attendee's AI summary, not the official slides
Gathering and handling child and family information
  • Best practices on the slides: do not discriminate based on citizenship, immigration status, national origin, race, or other protected characteristic, and decide how to handle sensitive student information.✓ checked
  • Do not ask about citizenship or immigration status, unless required by state or federal law or to administer a state or federally funded educational program.✓ checked
  • Do not collect unnecessary information, and give families options to prove eligibility.✓ checked
  • Do not collect full or partial Social Security numbers.✓ checked
  • Do not keep records longer than required by law.✓ checked
Sharing information about children, families and staff
  • Appendix H has a chart of which confidentiality laws apply, depending on the type of provider.✓ checked
  • Facilities operated by LEAs may not disclose a child's education records or personal information about the family and household (including travel schedule), to the extent practicable, without written parent/guardian consent, unless presented with a valid judicial warrant, judicial subpoena, or court order.✓ checked
  • Providers that receive U.S. Department of Education funds should attempt to notify parents/guardians before complying with a request to see children's education records.✓ checked
  • Best practices: designate an administrator to handle requests for information, and notify parents/guardians if immigration enforcement agents ask about their child.✓ checked
  • The Attorney General's slides say you do not have to answer a request for information right away unless it comes through a valid judicial warrant, judicial subpoena, or court order that says in writing you must comply immediately.✓ checked
  • Programs operated by an LEA have additional rules to review.✓ checked
Requests to enter a facility for immigration enforcement
  • Whether an area has a reasonable expectation of privacy depends on its openness, security, and use. The guidance separates public from nonpublic space. Additional laws apply to programs run by an LEA or a college or university.✓ checked
  • The slides list exceptions to Fourth Amendment protections (exigent circumstances and plain view), the Immigrant Worker Protection Act, and warrants, subpoenas and court orders.✓ checked
  • Licensed child daycare facilities must report any request for information or access to the facility related to immigration enforcement. Reporting is optional for license-exempt CSPPs.✓ checked
  • Submit the report online. From the Attorney General's reporting page you can download your report to help with reporting to CDSS and CDE.✓ checked
  • If it is an "unusual incident... that threatens the physical or emotional health or safety of any child", licensed facilities must report to CDSS and the child's authorized representative as CDSS regulations specify. LEA-run programs must submit timely reports to their governing body.✓ checked
  • Best practices: label public and nonpublic areas; set a procedure for monitoring and receiving visitors; plan how to respond if agents come; know the difference between ICE administrative warrants and judicial warrants.✓ checked
  • The session summary adds: visitor procedures should apply equally to all visitors, and visitor policies should be posted near entrances.from an attendee's AI summary, not the official slides
If a child's family member is detained or deported
  • Providers must rely on emergency contact information to release the child to a safe adult, and must ask families to review and update it as needed.✓ checked
  • LEAs may not contact child protective services because a caretaker is absent unless substitute care cannot be arranged.✓ checked
  • The Caregiver's Authorization Affidavit can be used to enroll a child in school, including a CSPP, and can set up a caregiving relationship before ECE or child care enrollment.✓ checked
  • Best practices: ask families to update emergency contacts regularly; help families make a family safety plan; use the Caregiver's Authorization Affidavit; tell families how you are keeping them safe; share resources such as the ICE Detainee Locator, legal assistance, and Appendix L.✓ checked
  • The session summary says links to example family safety plans are on page 33 of the guidance.from an attendee's AI summary, not the official slides
Updating policies over time
  • CSPPs must adopt the model policies and any revisions the Attorney General issues.✓ checked
  • All ECE and licensed child care providers must review their own policies for conflicts with the model policies, and revise anything given to parents or authorized representatives that conflicts.✓ checked
  • Providers must tell families where to find the model policies. Programs run by LEAs or colleges and universities have additional requirements.✓ checked
  • Best practices: review the model policies every year and update yours; conduct practice drills; make sure families know how to access the model policies; give families the Attorney General's immigration webpage during enrollment.✓ checked
  • The session summary also suggests giving families the Know Your Rights guide (Appendix I).from an attendee's AI summary, not the official slides
Where to find the model policies
  • Model policies are at the end of each chapter of the guidance and collected in Appendix A, Part One. Part Two has optional best practices.✓ checked
When to consult an attorney
  • Each situation is fact specific and the guidance cannot cover every situation. Consult legal counsel, if feasible, on how to respond in specific circumstances.✓ checked
  • Examples: if you are given warrants, subpoenas, or requests for someone's personal information, and questions about public vs. nonpublic areas under state law.✓ checked
  • Appendix L lists resources.✓ checked
  • The session summary says the Attorney General's Office cannot give individual providers direct legal advice, and some questions may be better for the Department of Social Services or other attorney resources.from an attendee's AI summary, not the official slides
Upcoming webinars and contacts
  • 2026 Child Care Provider Webinars are on Tuesdays, 6:00 to 7:30 p.m.: June 23, September 22 and December 8. Registration is announced through Provider Information Notices (PINs).✓ checked
  • Sign up with CDSS to receive licensing updates (PINs).✓ checked
  • The session summary says the recording and slide deck would be posted on the department website.from an attendee's AI summary, not the official slides
  • Questions: your Child Care Licensing Regional Office; the Child Care Advocate Program ([email protected]); the California Department of Education ([email protected]); the Office of the Attorney General ([email protected]).✓ checked

Links and what’s next

Where this comes from

Written from the sources below. It is not an official record of any agency, host or presenter. ✓ checked means an official source confirms it; ⚠ check means an official source seems to say something different. from an attendee's AI summary, not the official slides means the line comes only from an attendee’s Zoom AI summary, which can be wrong. Everything else is as the presenter said it.

Every fact and its source (111, 100 checked)
What was saidChecked?
The presentation was prepared by the California Department of Justice, Office of the Attorney General, as a general overview for informational purposes only.
This presentation has been prepared by the California Department of Justice Office of the Attorney General and is intended as a general overview for informational purposes only.
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slide 2
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The presentation is not all-inclusive and is not legal services to any individual or entity.
This presentation should not be construed as all-inclusive, nor as the provision of legal services to any individual or entity.
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slide 2
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Attending does not create an attorney-client relationship.
Attending this presentation does not create any attorney-client relationship.
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slide 2
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The Attorney General's presentation was not prepared or endorsed by CDSS and does not change any child care licensing laws.
The information presented in the following presentation by the California Office of the Attorney General is not prepared or endorsed by the CDSS, nor does it change any child care licensing laws.
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slide 2
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The guidance and model policies are issued under the Family Preparedness Plan Act of 2025.
Guidance and Model Policies for Early Childhood Education and Child Care Providers Pursuant to the Family Preparedness Plan Act of 2025
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slide 3
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AB 495 adds Health & Safety Code section 1597.640.
Adds Health & Safety Code § 1597.640
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slide 5
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Licensed child daycare facilities and license-exempt California State Preschool Program (CSPP) facilities may not collect information or documents about the citizenship or immigration status of children or their family members, with exceptions.
Prohibits licensed child daycare facilities & license-exempt California State Preschool Program facilities (CSPPs) from collecting information/documents regarding citizenship or immigration status of children or their family members (with exceptions).
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slide 5
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AB 495 requires reporting of requests for information or access to facilities for immigration enforcement purposes.
Requires reporting of requests for information/access to facilities for immigration enforcement purposes.
✓ checked
slide 5
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AB 495 includes emergency contact information requirements.
Emergency contact information requirements.
✓ checked
slide 5
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AB 495 required the Attorney General's Office to issue model policies by April 1, 2026.
Requires AGO to issue model policies by April 1, 2026.
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slide 5
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CSPPs must adopt the model policies or equivalent policies by July 1, 2026.
CSPPs must adopt model policies or equivalent policies by July 1, 2026.
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slide 5
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AB 495 amends Family Code section 6550.
Amends Family Code § 6550
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slide 5
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The Family Code change broadens the ability to make plans if a parent is unavailable.
Broadens ability to make plans if parent is unavailable.
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slide 5
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AB 495 amends Education Code section 234.7.
Amends Education Code § 234.7
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slide 5
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With specified exceptions, local educational agencies (K-12 schools, or LEAs) may not allow voluntary access to nonpublic areas of school sites for immigration enforcement purposes.
Prohibits, with specified exceptions, voluntary access to nonpublic areas of schoolsites at local educational agencies (i.e., K-12 schools, or LEAs) for immigration enforcement purposes.
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slide 5
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AB 495 applies to "ECE and Child Care Providers".
AB 495 applies to “ECE and Child Care Providers”
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slide 6
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Licensed child daycare facilities are listed as ECE and child care providers.
Licensed Child Daycare Facilities
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slide 6
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California State Preschool facilities are listed as ECE and child care providers.
California State Preschool Facilities
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slide 6
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All CSPPs must adopt the model policies (or equivalent) by July 1, 2026.
CSPPs (all) must adopt the Model Policies (or equivalent) by July 1, 2026
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slide 6
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All ECE and child care providers must make sure no policies given to parents or authorized representatives conflict with the model policies.
All ECE and Child Care Providers must make sure there are no policies provided to parents or authorized representatives that conflict
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slide 6
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The guidance has five chapters: gathering and handling information; sharing information; responding to requests for access; responding to detention or deportation of a family member; updating policies over time.
1. Gathering and Handling Child and Family Information 2. Sharing Information Regarding Children, Their Family, and Staff 3. Responding to Requests for Access to Early Childhood Education and Child Care Facilities for Immigration Enforcement Purposes 4. Responding to the Detention or Deportation of a Child’s Family Member 5. Updating Policies Over Time
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Appendix A is a model policy template.
Appendix A: Model Policy Template
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slide 8
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Appendices B to G are examples of warrants, subpoenas and other enforcement documents.
Appendices B – G: Examples of Warrants, Subpoenas, and Other Enforcement Documents
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slide 8
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Appendix H is an overview of federal and state confidentiality laws.
Appendix H: Overview of Federal/State Confidentiality Laws
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slide 8
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Appendix I is a Know Your Rights guide for families.
Appendix I: Know Your Rights: A Guide for Families
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slide 8
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Appendix J is a quick-reference best practice checklist for providers.
Appendix J: Quick Reference Best Practice Checklist for Providers
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slide 8
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Appendix K is a new rules chart.
Appendix K: New Rules Chart
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slide 8
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Appendix L lists resources.
Appendix L: Resources
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slide 8
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Best practice: do not discriminate based on citizenship, immigration status, national origin, race, or other protected characteristic.
Do not discriminate based on citizenship, immigration status, national origin, race, or other protected characteristic
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slide 9
Stated on the official slides Something wrong?
Best practice: decide how to handle sensitive student information.
Decide how to handle sensitive student information
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slide 9
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Best practice: do not ask about citizenship or immigration status.
Do not ask about citizenship/immigration status
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slide 9
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Exception to not asking: when required by state or federal law, or to administer a state or federally funded educational program.
Unless required by state/federal law or to administer state/federally funded educational program.
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slide 9
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Best practice: do not collect unnecessary information.
Do not collect unnecessary information
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slide 9
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Best practice: give families options to prove eligibility.
Give families options to prove eligibility
✓ checked
slide 9
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Best practice: do not collect full or partial Social Security numbers.
Do not collect full or partial social security numbers
✓ checked
slide 9
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Best practice: do not keep records longer than required by law.
Do not keep records longer than required by law
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slide 9
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Appendix H charts which confidentiality laws apply, by type of provider.
Appendix H – Chart Summarizing Confidentiality Laws
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slide 10
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Facilities operated by LEAs may not disclose a child's education records or personal information about the family and household (including travel schedule), to the extent practicable, without written parent/guardian consent, unless presented with a valid judicial warrant, judicial subpoena, or court order.
Facilities operated by LEAs may not disclose the child’s education records or any personal information about their family and household (including travel schedule), to the extent practicable, without the written consent of parents/guardians unless presented with a valid judicial warrant, judicial subpoena, or court order.
✓ checked
slide 10
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Providers that receive U.S. Department of Education funds should attempt to notify parents/guardians before complying with a request to see children's education records.
ECE and child care providers that receive funds from the U.S. Department of Education: attempt to notify parents/guardians before complying with a request to see children’s education records.
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slide 10
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Best practice: designate an administrator to handle requests for information.
Designate an administrator to handle requests for information.
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slide 11
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Best practice: notify parents/guardians if immigration enforcement agents request information about their child.
Notify parents/guardians if immigration enforcement agents request information about their child.
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slide 11
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You do not have to answer a request for information right away unless it comes through a valid judicial warrant, judicial subpoena, or court order that says in writing you must comply immediately.
Do not have to answer a request for information right away unless the request is through a valid judicial warrant, judicial subpoena, or a court order that says in writing you must comply immediately.
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slide 11
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Programs operated by an LEA have additional rules to review.
Note: If your program is operated by an LEA, review additional rules.
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slide 11
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Whether there is a reasonable expectation of privacy depends on the openness, security, and use of the area.
Depends on openness, security, and use of the area
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slide 12
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The guidance distinguishes public from nonpublic space.
Public vs. nonpublic space
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slide 12
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Additional laws apply if the program is operated by an LEA or a college/university.
Note: Additional laws if program operated by an LEA or college/university
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slide 12
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The slides list exceptions to Fourth Amendment protections.
Exceptions to Fourth Amendment Protections
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slide 12
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Exigent circumstances are listed under exceptions to Fourth Amendment protections.
Exigent Circumstances
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slide 12
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Plain view is listed under exceptions to Fourth Amendment protections.
Plain View
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slide 12
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The Immigrant Worker Protection Act is covered in this chapter.
Immigrant Worker Protection Act
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slide 12
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Warrants, subpoenas and court orders are covered in this chapter.
Warrants, Subpoenas, & Court Orders
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slide 12
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Licensed child daycare facilities must report any request for information or access to the facility related to immigration enforcement.
Licensed child daycare facilities must report any requests for information or access to the facility related to immigration enforcement.
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Reporting is optional for license-exempt CSPPs.
Reporting is optional for license-exempt California State Preschool Program (CSPP)
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slide 13
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Reports are submitted online.
Submit a report online.
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From the Attorney General's reporting page you can download your report to help with reporting to CDSS and CDE.
From the Attorney General’s reporting page, you can download your report to assist with reporting to CDSS & CDE.
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slide 13
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If it is an "unusual incident... that threatens the physical or emotional health or safety of any child", licensed child care facilities must report to CDSS and the child's authorized representative as specified in CDSS regulations.
If it is an “unusual incident…that threatens the physical or emotional health or safety of any child”, licensed child care facilities must report to CDSS and child’s authorized representative as specified in CDSS regulations.
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slide 13
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ECE and child care programs operated by LEAs must submit timely reports to their governing body.
ECE and child care programs operated by LEAs must submit timely reports to their governing body.
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slide 13
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Best practice: label public and nonpublic areas.
Label public and nonpublic areas.
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slide 14
Stated on the official slides Something wrong?
Best practice: establish a procedure for monitoring and receiving visitors.
Establish procedure for monitoring and receiving visitors.
✓ checked
slide 14
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Best practice: make a plan for responding to immigration enforcement agents' presence.
Make a plan for responding to immigration enforcement agents’ presence.
✓ checked
slide 14
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Best practice: know the difference between ICE administrative warrants and judicial warrants.
Know the difference between ICE administrative warrants and judicial warrants.
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slide 14
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ECE and child care providers must rely on emergency contact information to release the child to a safe adult.
ECE and child care providers must rely on emergency contact information to release the child to a safe adult.
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slide 15
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Providers must ask families to review and update emergency contact information as needed.
Must ask families to review and update as needed.
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slide 15
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LEAs may not contact child protective services based on absence of a caretaker unless substitute care cannot be arranged.
LEAs are prohibited from contacting child protective services based on absence of caretaker unless substitute care cannot be arranged.
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slide 15
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The Caregiver's Authorization Affidavit can be used to enroll a child in school, including a CSPP.
Can be used to enroll a child in school, including a CSPP .
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slide 15
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The Caregiver's Authorization Affidavit can establish a caregiving relationship before ECE or child care enrollment.
Can establish caregiving relationship prior to ECE or child care enrollment.
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slide 15
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Best practice: ask families to update emergency contact information on a regular basis.
Ask families to update emergency contact information on a regular basis.
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Best practice: help families develop a family safety plan.
Help families develop a family safety plan.
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slide 16
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Best practice: use the Caregiver's Authorization Affidavit.
Utilize the Caregiver’s Authorization Affidavit.
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slide 16
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Best practice: tell families how you are keeping them safe.
Tell Families how you are keeping them safe.
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slide 16
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Best practice: share additional resources with families.
Share additional resources with families.
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The ICE Detainee Locator is listed as a resource to share.
ICE Detainee Locator
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slide 16
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CSPPs must adopt the model policies and any revisions issued by the Attorney General.
CSPPs must adopt the model policies (and any revisions issued by the Attorney General)
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slide 17
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All ECE and licensed child care providers must review their own policies to make sure they do not conflict with the model policies.
All ECE and licensed child care providers must review their own policies to make sure they do not conflict with these model policies.
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slide 17
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Any information, policies, or guidance given to parents or authorized representatives must be revised if they conflict.
Any information, policies, or guidance provided by facilities to parents or authorized representatives must be revised if policies do conflict.
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slide 17
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ECE and licensed child care providers must tell families where to find the model policies.
ECE and licensed child care providers must tell families where to find these model policies.
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slide 17
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Additional requirements apply to programs operated by LEAs or colleges and universities.
Additional requirements apply to ECE and child care providers operated by LEAs or colleges and universities.
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slide 17
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Best practice: review the Attorney General's model policies every year and update your policies.
Annually review the Attorney General’s Model Policies and update your policies
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slide 18
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Best practice: conduct practice drills.
Conduct practice drills.
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slide 18
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Best practice: make sure families know how to access the Attorney General's model policies.
Make sure families know how to access the Attorney General’s Model Policies.
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slide 18
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Best practice: give families the Attorney General's immigration webpage during enrollment.
Provide families with the Attorney General’s Immigration
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slide 18
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Model policies appear at the end of each chapter of the guidance.
At the end of each chapter in the Guidance.
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slide 19
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Model policies are also collected in Appendix A, Part One.
Appendix A – Part One
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slide 19
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Appendix A Part Two includes optional best practices.
Part Two includes optional Best Practices
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slide 19
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Each situation is fact specific and the guidance cannot cover all possible situations.
There are many complex issues presented in this guidance and each situation is fact specific and guidance cannot cover all possible situations.
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slide 20
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Consult legal counsel, if feasible, on how to respond in specific circumstances.
Consult with legal counsel, if feasible, for assistance how to respond in specific circumstances.
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slide 20
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Legal advice may be needed if presented with documents like warrants, subpoenas, or requests for personal information of individuals.
If presented with documents like warrants, subpoenas, or requests for the personal information of individuals
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slide 20
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Legal advice may be needed on state-law requirements about public vs. nonpublic areas.
Requirements under state law related to public vs. nonpublic areas
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slide 20
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Appendix L lists resources for finding help.
Refer to Appendix L for finding various resources
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slide 20
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The 2026 Child Care Provider Webinars list is shown.
2026 Child Care Provider Webinars
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The 2026 provider webinars are on Tuesdays, 6:00 to 7:30 p.m.
Tuesdays from 6:00 p.m. to 7:30 p.m.
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June 23 is one of the 2026 provider webinar dates.
June 23
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slide 21
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September 22 is one of the 2026 provider webinar dates.
September 22
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slide 21
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December 8 is one of the 2026 provider webinar dates.
December 8
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slide 21
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Registration for Child Care Licensing webinars is announced through Provider Information Notices (PINs).
Register for Child Care Licensing Webinars through Provider Information Notices (PINs)
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slide 21
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Licensing updates come through Provider Information Notices; CDSS offers sign-up to receive important updates.
Licensing Updates: Provider Information Notices CDSS To Receive Important Updates
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See the rule
slide 22
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Questions can go to the Child Care Licensing Regional Office.
Child Care Licensing Regional Office
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Child Care Advocate Program contact email.
Child Care Advocate Program [email protected]
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California Department of Education contact email.
California Department of Education [email protected]
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Office of the Attorney General contact.
Office of Attorney General Deputy Attorney General, Christina Riehl [email protected]
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Per the session summary, links to example family safety plans are on page 33 of the guidance.
Links to examples of family safety plans are available on page 33 of the guidance
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Per the session summary, visitor procedures should apply equally to all visitors.
Establish procedures for monitoring and receiving visitors that apply equally to all visitors
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Per the session summary, post visitor policies near facility entrances.
Post visitor policies near facility entrances
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Per the session summary, consider giving families the Know Your Rights guide (Appendix I).
Consider providing the Know Your Rights guide (Appendix I) to families
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Per the session summary, Appendix J has three step-by-step checklists: responding to immigration enforcement, handling family detention/deportation, and making facilities safe.
Appendix J contains three step-by-step checklists for responding to immigration enforcement, handling family detention/deportation, and making facilities safe
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Per the session summary, at the time of the webinar the guidance was available only in English.
The guidance is currently available only in English
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Per the session summary, translations of the guidance were in process and would be posted when completed.
Translations are in process and will be posted when completed
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Per the session summary, the Attorney General's Office cannot give direct legal advice to individual providers.
The Attorney General's Office cannot provide direct legal advice to individual providers
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Per the session summary, some questions may be better directed to the Department of Social Services or other attorney resources.
Some questions may be more appropriate for the Department of Social Services or other attorney resources
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Per the session summary, the recording and slide deck with contact information would be posted on the department website.
Recording and slide deck with contact information will be posted on the department website
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Per the session summary, providers can register for the distribution list to receive licensing updates through PINs, by QR code or registration link.
Providers can register for the distribution list to receive licensing updates through Provider Information Notices (PINs) by scanning the QR code or using the registration link
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